Best Seller
Biotin 60 capsules
Biotin, also known as Vitamin B7, is a water-soluble vitamin that plays a key role in energy metabolism and the health of hair, skin, and nails. It supports the conversion of food into energy and contributes to healthy cellular function. Biotin is commonly used as a dietary supplement to strengthen hair and nails and promote overall wellness.
At Savila Pharmacy & Wellness, we strive to ensure timely and reliable delivery of all your orders.
Order Processing - Orders are processed within 24 hours after confirmation
Orders placed on weekends or public holidays are processed the next business day
Delivery Timelines - Within Nairobi: Same-day or next-day delivery
Outside Nairobi: 1–3 business days depending on location
Shipping Charges - Delivery fees are calculated based on location and order size
Exact shipping cost will be provided at checkout or upon order confirmation
Order Tracking & Communication -Customers will be contacted via phone or email to confirm order and delivery details
Updates will be provided where necessary until your order is delivered
Important Information - Please ensure all delivery details are accurate and complete to avoid delays
Savila Pharmacy & Wellness is not responsible for delays caused by incorrect information provided by the customer
We are committed to delivering your health and wellness products safely and efficiently.
At Savila Pharmacy & Wellness, we are committed to providing quality products and excellent customer service. Please review our return and refund policy below:
Eligible Returns
We only accept returns and offer replacements under the following conditions:
• Product is damaged upon arrival
• Product received is different from what was ordered
• Product is past its expiry date
Return Conditions
To qualify for a return:
• Item must be unused, untampered, and in its original packaging
• Return request must be made within 48 hours of purchase
• A valid original receipt included in the package must be provided
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Non-Eligible Returns
We do not accept returns or offer refunds in the following cases:
• Change of mind after purchase
• Incorrect item selected or purchased by the customer
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How to Request a Return*
To initiate a return, please contact us through either of the following:
• Email: [infosavilagroup@gmail.com](mailto:infosavilagroup@gmail.com)
(Include your order details and reason for return)
• Phone: 0798 600 000
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Replacement Process
• All approved returns will be reviewed promptly
• Eligible products will be replaced within 24 hours of receiving the return request
We appreciate your trust in Savila Pharmacy & Wellness and are dedicated to ensuring your satisfaction.